Specialists in returned goods

Digiland LTD has over 30 years experience in selling returned goods. We partner with major brands such as Samsung, Very, John Lewis and Asda. 

28-Day returns are items that high street retailers can't sell on for various reasons. This may be because the items are surplus stock, end of line/discontinued models, or items with damaged packaging.

We ensure all products are technically tested by our Grade A certified technicians, processed, repackaged and offered for sale. Before sale, all products undergo a comprehensive quality control process. In the majority of cases the item will be supplied with its original packaging and will be "as new" - the items we sell are not used. If the original packaging is not supplied we will supply other secure packaging to keep the products well protected in transit.

All products sold on this website carry a 12-month Warranty provided by The Outlet Store (unless otherwise stated) along with a 30-Day money back guarantee. Our guarantee on all of our products demonstrates our confidence in each and every product we sell. 

Product Condition and Grades Explained. 

Each product line is listed with a 'Condition/Grade' rating. The associated rating will be reflected in the price. Please see listed below all condition grades and descriptions.

New – Sealed Box
This means the product is brand new, un-opened and untouched. It will also come with a full original manufacture warranty.

New – Open Box
This means the product Manufacture warranty (for job sale items with original serial number still on)

A Grade 
This means the item is new and unused/unworn however the manufacture has opened the original box to remove the serial number. The reason manufactures do this is because the product has been returned it is no longer valid under the manufacturer’s warranty. This is why we provide a 1 year warranty on all of our products.

B Grade
This means the item is like new however the manufacture has opened the original box to remove the serial number. The reason manufactures do this is because the product has been returned it is no longer valid under the manufacturer’s warranty. This is why we provide a 1 year warranty on all of our products.

C Grade
This means the item contains either a technical fault, cosmetic fault or both. We list these products individually so customers can see exactly what the condition is of the product as per the description and images shown. You can shop our C Grade stock here.

For more information on our products and services please visit our Frequently Asked Questions page. If you have any other questions please contact us and a member of our dedicated team will get back to you. 


In the meantime, thank you for visiting The Outlet Store and happy shopping!